Incident Reporting

Many software products offer reports based on data gathered from various machines. Since most of the data is routine, the reports do not provide much value add to officials who are interested only in critical incidents.

Our Incident Reporting solutions helps to set business rules for incidents that do not occur regularly but require immediate attention and action.

Some of the examples where our Incident Reporting solutions can be helpful:

  • Multi level escalation depending upon the severity of the incident
  • Multi level escalation depending upon the lack of action
  • Design of incidence engine to send email and SMS notifications
  • Life threatening situations such as fire
  • Robbery in a house-apartment (here the incident can be escalated to the security, the police, the house owners, society officials)
  • Failure of power grid